30 Day Cyclo-CORE 100% PRODUCT Satisfaction Guarantee This guarantee is valid on all Training Programs offered from Cyclo-CORETM. If after 30 days of using any of our programs (CORE, ZEN, SPEED, ON THE GO) you are not 100% satisfied we will issue a full refund for the price paid minus shipping charges and administration fees. ($3.00/item). If you wish to return your program, please ship to our warehouse listed on our Contact page for details. Webgistix Corporation 2251 Constitution Ave Olean, NY 14760 Please allow 2-3 weeks for full refund. Please include your credit card number with the return for faster processing. No refunds on Any Training Plans, Cyclo-FUEL Nutrition, Cyclo-SECRETS Techniques, or Specials/Closeouts from Cyclo-CORE. 90 Day Cyclo-CORE DVD/CD Warranty Things can go wrong with DVD's and CD's from time to time. Don't worry, we got you covered. If anytime during the first three months of usage of our products you have a technical issue, we will issue you a new DVD or CD at no cost. This includes DVD's that won't play, glitch, skip or are just having serious problems. To contact customer service with a technical issue regarding getting a replacement please email customerservice@cyclo-core.com Cyclo-CLUBTM Membership Policies and Refunds Cyclo-CLUB Basic Club Level Monthly: You will be billed $9.95/month as a basic/monthly member of the Cyclo-CLUB. Your credit card will read "Cyclo-CORE, LLC" on the billing statement. You may cancel your monthly membership at anytime. You will not be refunded for the remainder of your last month paid. YOU are solely responsible for the canceling of your own membership. No Cyclo-CLUB employee can do it for you. Cancels can be done here Cyclo-CLUB Basic Annual Membership: You will be billed $99.95 one time per year with an email reminder for renewal approx. 7 days before the end of your annual membership. Your credit card will read "Cyclo-CORE, LLC" on the billing statement. There are no refunds for Basic Annual Membership. Once paid, you are committed for the remainder of the annual term. You will have the option for renewal prior to the end of your annual term. Your annual membership is nontransferable. Cyclo-CLUB Platinum Annual Membership: You will be billed $199.95 one time per year with an email reminder for renewal approx. 7 days before the end of your annual membership. Your credit card will read "Cyclo-CORE, LLC" on the billing statement. There are no refunds for Platinum Annual Membership. Once paid, you are committed for the remainder of the annual term. You will have the option for renewal prior to the end of your annual term. Your annual membership is nontransferable.